Faq

img

Our website is a classified listing platform where users can buy, sell, or trade various items, services, or properties.

Yes, basic usage of our platform is free. However, there may be premium features or promotional options available for a fee.

Yes, you can edit or delete your listings at any time by accessing your account dashboard and selecting the respective listing.

While we have guidelines in place to ensure the safety and legality of listings, generally you can list a wide variety of items. However, certain prohibited items such as weapons, illegal substances, and adult content are not allowed.

img

Yes, you can engage with other users through comments on listings, forums, and community groups.

Yes, we have community guidelines in place to ensure respectful and constructive interactions among users. Please familiarize yourself with them to maintain a positive community environment.

Absolutely! Users are encouraged to create and participate in community groups and forums based on shared interests or geographic locations.

If you encounter any inappropriate behavior or content within the community, please report it to our moderation team immediately. We take violations of our community guidelines seriously.

While we may occasionally run promotions or reward programs for active community members, the primary incentive for participation is the opportunity to connect with others and share knowledge and experiences.

We encourage users to share their businesses or services in relevant contexts, but spamming or overly promotional behavior is not allowed. Please be respectful of other community members.

img

If you experience technical issues, you can reach out to our support team through the "Contact Us" page or by emailing (+255746190303)

 

You can reset your password by clicking on the "Forgot Password" link on the login page and following the instructions sent to your registered email address.

If you believe your account has been compromised, please contact our support team immediately so we can assist you in securing your account.

Listings are typically reviewed and approved within 24-48 hours. If your listing is taking longer to be approved, please contact our support team for assistance.

If you're experiencing difficulties uploading images, please ensure they meet our size and format requirements. If the issue persists, contact our support team for further assistance.

While we do not provide writing services, our support team can offer guidance and tips on writing effective listing descriptions.